Don't miss the second in our series of courses for Leaders and Managers!
As part of Protective Behaviours Consortium service to the employment sector to ensure people feel safe in the workplace, it has expanded its range of training courses. It will deliver a one-day Managing Conflict course on Thursday 6th February 2020 at the Custard Factory, Digbeth, Birmingham.
This 1-day course has been designed to introduce managers to the fundamentals of assertive behaviour and will help them identify different causes of conflict and adopt strategies in order to effectively manage conflict situations.
It includes an understanding of relevant employment law regarding the rights of employees, as well as the key skills necessary to communicate effectively at work. Key Protective Behaviours concepts underpin this course.
As an introduction to the new PBC management training courses, you can book a place on this course for a reduced fee of £100 per person (normal fee is £150 applies) and includes course handouts on all topics covered. Timings for the day: 9.00 am start to 5.00 pm finish.
For more information please go to:
To book a place please go to: